Privacy Policy

Introduction

finconsult B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website, use our services, or interact with us.

This policy applies to all personal data we process and is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws in the European Union and the Netherlands.

Data Controller Information

finconsult B.V. acts as the data controller for the personal data we collect and process. Our contact details are:

Data Collection

The data we collect depends on how you interact with our website and services. We collect personal information that you provide directly to us and information that is automatically collected when you use our website.

Information You Provide

• Contact information (name, email address, phone number)
• Company information and business details
• Communication preferences
• Information in messages, inquiries, or consultation requests
• Any other information you choose to provide

Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage data and navigation patterns
• Referral sources and search terms
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal data for various purposes based on legal grounds under GDPR. The specific use of your data depends on how you interact with our services and the legal basis for processing.

Primary Uses

• Providing and delivering our consulting services
• Responding to inquiries and consultation requests
• Communicating about our services and business matters
• Processing and fulfilling service agreements
• Maintaining client relationships and providing support
• Improving our website and services
• Complying with legal obligations and regulatory requirements

Marketing and Analytics

With your consent, we may use your information for marketing purposes and to analyze website performance. This includes sending relevant business information and measuring the effectiveness of our marketing efforts.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: For marketing communications and optional services
• Contract: To provide consulting services and fulfill agreements
• Legitimate Interest: For business operations, security, and improvements
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With your explicit consent
• With trusted service providers who assist in our business operations
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with business transfers or mergers

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. The retention period depends on the type of data and the purpose of processing:

• Client data: Retained for the duration of the business relationship and up to 7 years after termination for legal and tax purposes
• Marketing data: Retained until you withdraw consent or unsubscribe
• Website analytics: Typically retained for 26 months
• Legal compliance data: Retained as required by applicable laws

Your Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:

• Right of Access: Request information about the personal data we process
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise your rights, please contact us at privacy@finconsult.social or +31 20 537 0772. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

International Data Transfers

We primarily process data within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other legally recognized transfer mechanisms.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.